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Letchworth Garden City, Hertfordshire
Job Type
6 Sep 2022
Scheduler, Letchworth £25,000 - £28,000 DOE Hours: Monday to Friday 8.00am - 5.00pm Our client based in Letchworth is looking to recruit an experienced scheduler working alongside one other. The role will be very reactive and does require someone who is organised, has the ability to work under pressure, think on their feet and provide exceptional customer experience. Responsibilities: - Receiving calls from customers with maintenance requests and logging all details on to a computerised ticket system Scheduling work daily to various trades people including electricians, plumbers, decorators and carpenters all over London and Home Counties in a cost-effective manner and delivering to agreed customer service level agreements Raising new jobs and closing of completed jobs Communicating with customer to discuss and resolve any issues Monitor progress on jobs, communicating with customers where required Ordering of parts or materials Liaising with tradespeople to resolve any issues or concerns Ensuring all jobs are closed on the system once completed and invoiced Raising job orders and purchase orders Must be PC literate with a good working knowledge of Word and Excel It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, if you have not heard from us within 7 days, please take it that your application has been unsuccessful on this occasion. This vacancy is being advertised by Fresh Recruit Ltd who are acting as an employment agency business
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  • Job Reference: 705451307-2
  • Date Posted: 6 September 2022
  • Recruiter: Fresh Recruit Ltd
    Fresh Recruit Ltd
  • Location: Letchworth Garden City, Hertfordshire
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent