Federal Work Study III - Bookstore Sales AssociateDepartment:
Columbus CampusEmployment Type:
Student EmploymentEmployment Status:
Student EmploymentBargaining Unit:
Non-Bargaining UnitFLSA Status:
A variety of shifts are available during the Bookstore's regular hours of operation between 9AM-6PM (Monday - Thursday) and 10AM-4:30PM (Friday).
Maximum 20 hours per week.Current work plan: Work will be On-Site.End Date(if applicable):
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.
Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.
Knowledge, Skills and Abilities:
- Provide exceptional face-to-face customer service to Bookstore patrons.
- Accurately run a cash register while conducting large volumes of transactions.
- Maintain friendly demeanor while explaining products, suggesting solutions, and providing information.
- Recover store during busy periods while maintaining focus on the customer.
- Assists with the processing of web orders. Picks orders from stock, packs, processes payment, and prepares shipments for customers who order online.
- Assist textbook team to physically count and verify textbooks and/or merchandise. Assist in the preparation of textbooks/merchandise for the retail floor by labeling, security tagging, shrink wrapping, building kits, and stocks the retail floor.
- Assist Textbook team in preparing textbook returns for shipment.
- Take part in annual bookstore inventory.
- Participates in special projects or events and other assignments presented by the leadership team.
- Performs other duties as required to meet workload demands.
Knowledge of: Standard retail and merchandising practices and procedures; general warehousing practices; customer service; computer skills; and mathematics.
Skill in: Strong customer service; verbal and written communications; organizing and planning work; contributing to a positive store environment; strong organization skills; being adaptable and accepting of new challenges and open to change.
Ability to: Interact effectively with customers; work as a team in a busy retail environment; develop and maintain effective and cooperative working relationships with associates, students, and guests of the college; adhere to Columbus State policy and procedures; multi-task; maintain records; effectively use computer systems including Microsoft Office applications; juggle tasks and different issues while still maintaining productivity; and be self-motivated. Minimum Qualifications:
This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Click here for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position.
Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
Must have reliable transportation or other means to get to work regularly.
Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non degree-seeking are not considered eligible for Student Employment. Preferred Qualifications:
Previous retail, food service, or customer service experience. Student Employee Professional Development
Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s):
- CSTATE GROW (Guided Reflections on Work)
- The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning.
- Effective Autumn 2020, all student employees and their functional supervisors will participate.
- Career and Leadership Development Program (CLDP)
- The program consists of paid competencies-based career and leadership development activities designed by Career Services.
- Effective Autumn 2020, all Tier/Level III Positions will participate.
Career competencies you can expect to learn through Student Employment:
Career & Self Development
Equity & Inclusion