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ERP Specialist/IT Generalist

Edgerton, Ohio
19 Sep 2022

**Position Responsibilities: **The IT/Epicor ERP Specialist is responsible for supporting Corporate and its subsidiaries in the day-to-day operation as well as further implementation and development of the Epicor ERP system as directed by the Director of IT. This individual will also be responsible for implementing defined software projects relating specifically to Epicor ERP system implementation and integration. Duties and responsibilities include, but are not limited to:

  • Aid users in troubleshooting issues in day-to-day operations for Epicor ERP
  • Assist in gathering requirements for upcoming ERP projects
  • Assist Avis subsidiaries with Epicor related integration projects
  • Development of Epicor SSRS based reporting solutions
  • Development of Epicor Dashboards and queries
  • Development and support of Epicor BPM directives
  • Development and support of Epicor customizations
  • Track and assist in the resolution of support tickets in the Epicor EpiCare support websites, for all Avis subsidiaries.
  • Work with Epicor Managed Services to control access to the Epicor hosted environment
  • Control Security and access within the Epicor application per Avis corporate guidelines
  • Audit Epicor ERP for security compliance in accordance with company protocols
  • Maintaining computer networks and systems, including software, mainframes, VPNs, routers, and other physical hardware
  • Installing and configuring network equipment to update or fix hardware or software issues
  • Updating virus protection software to keep data and communications protected
  • Monitoring computer systems to improve network performance for computer systems and networks
  • Communicating networking issues to other employees and management, especially in training new users
  • Fixing software and hardware configuration issues for users on-demand or from inspection of the systems

You should be proficient in:

  • Cyber Security Programs
  • IT Equipment (Servers, Networks, Telecom, Cloud)
  • IT Compliance Requirements (CCPA, GDPR)
  • Network Connectivity Experience (TCP/IP, SDWAN)
  • IT Infrastructure Hardware Experience
  • Excellent Communication Skills
  • Experience in a Manufacturing Environment

Machines & technologies you'll use:

  • ERP Software
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  • Job Reference: 716271145-2
  • Date Posted: 19 September 2022
  • Recruiter: Edgerton Forge Inc.
  • Location: Edgerton, Ohio
  • Salary: On Application